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2025 URPA Conference
2025 URPA Conference
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HE
Hank Ebeling
My Speakers Sessions
Tuesday
, March 11
9:45am PDT
Delivering Superhero Level Service: Building a Culture to WOW Patrons!
Entrada B
Wendy Jones • Hank Ebeling • Hogan Construction
Wednesday
, March 12
10:15am PDT
Handling Patron Complaints Like a Pro: From Frustration to Loyal Fans!
Entrada B
Wendy Jones • Hank Ebeling • Hogan Construction
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